Protecting the privacy of wonderchrono.com users is of great importance to us. Therefore, we present a document explaining the principles and method of collecting, processing and using information about users of the wonderchrono.com store.
Who is the personal data administrator?
The administrator of personal data is Wonder Invest Sp. z o. o. based in Warsaw 00-013 at Jasna 1, apt. 201, entered into the register of entrepreneurs of the National Court Register kept by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under KRS number 0000468303, NIP 5252576512, REGON 146767464, Share capital: 500 000 PLN.
How to contact us?
To contact us in order to learn more detailed details regarding the processing of personal data, please contact us by e-mail at: office@wonderchrono.com or in writing to the following address: ul. Wiejska 21/58, 00-479 Warsaw.
1. Cookies
1.1 What are cookies?
A cookie is a small file that asks for permission to save on your end device. Once you consent to this, or your computer settings have been defined to allow this to happen automatically, the file is saved and helps analyze web traffic or lets you know when you visit a particular website.
1.2 What cookies do we use?
Necessary cookies for the operation of the Store. These types of cookies enable the proper operation of the wonderchrono.com store, logging in to the Store, navigating the Store and making purchases. The absence of these files makes it impossible to use the Store;
Functional cookies – allow you to remember your preferences and settings, providing improved, more personalized functions (e.g. display method, number of products on the website);
Statistical cookies – allow us to collect statistical information on the use of the wonderchrono.com Store;
1.3 For what purposes are cookies used?
We use cookies to identify which store pages are being used. This allows us to analyze data about our store and improve it to make it even more tailored to customer expectations. We only use this information for statistical analysis, after which the data is deleted from the system.
Cookies are used in particular for:
– adapting the content of wonderchrono.com websites to the user’s preferences, in particular these files allow to recognize the basic parameters of the user’s device and properly display the website, tailored to his individual needs
– maintaining the wonderchrono.com user session (after logging in), thanks to which there is no need to log in separately on each website of the online store
– enable the use of the “Favorites” and “Cart” functions on the website wonderchrono.com
– assessing the effectiveness of advertising activities (e.g. remarketing) using Google Adwords and similar functions
– collecting general and anonymous static data via analytical tools, e.g. Google Analytics.
– logging in to wonderchrono.com using a social networking site, e.g. Facebook.com.
– in order to provide the newsletter service
– using interactive functions to popularize the website via social networking sites, including: such as Facebook.com, instagram.com, youtube.com
– presenting opinions on the websites wonderchrono.com, which are downloaded from an external website, Ceneo.pl and Opineo.pl.
– presenting multimedia content on the wonderchrono.com website, which is downloaded from an external website, e.g. YouTube.
The customer may change the way cookies are used by the browser, including blocking or deleting cookies from the Online Store (and other websites). To do this, you need to change your browser settings. The removal method varies depending on the web browser you use. Information on how to delete cookies should be available in the “Help” tab of the selected web browser.
2. Personal Data
2.1 What data do we collect?
For users who place orders with us, we collect:
– Name and surname, e-mail address, mailing address, billing address, telephone number, bank details
– Data arising in connection with the concluded contract – purchased products, value of services provided.
If you receive marketing information from us, we collect:
– Email address and name
– Demographic data – country, gender.
In addition, we process the following personal data:
– Data regarding correspondence between wonderchrono.com and the customer
– Recorded information regarding your behavior on websites operated by Wonder Invest.
Providing personal data is voluntary, however, if you do not consent to our processing of personal data, we may not be able to provide the ordered service and complete your purchase in the online store wonderchrono.com .
2.2 For what purposes do we collect and process personal data?
– for purposes related to making purchases in our online store
– to provide payment services
– support for credit services
– for customer service purposes, in particular in the case of orders, complaints, returns of purchased goods and all matters related to the finalization of the order
– we use data to continuously improve our services and systems, including the implementation of new functions on the wonderchrono.com website
– for the protection and security of our IT systems and our customers and to resolve any disputes
– to handle notifications we receive, e.g. via the contact form
– to solve technical problems you may encounter on our website
– in accordance with the law, we process your personal data for tax and accounting purposes
We also process your personal data for the purposes indicated below, based on the legitimate interest of wonderchrono.com, which is:
– monitoring your activity on our website
– matching ads and offers according to the content you view
– contacting you in accordance with permitted marketing activities via available communication channels, in particular after prior consent via e-mail and telephone
– organization of competitions and promotional campaigns
– debt collection
– conducting static analyses
We process the personal data entrusted to us in an automated manner, also through profiling. For you, it does not have any consequences that would significantly affect your situation. Automatic profiling involves the processing of your personal data for the analysis of personal preferences and interests.
The User may withdraw consent to the processing of personal data free of charge at any time by sending an e-mail to wonderchrono.com or in writing to the following address: ul. Wiejska 21/58, 00-479 Warsaw
2.3 Who do we share personal data with?
Personal data is transferred to third parties only if required by the order fulfillment process placed in our online store, in the event of a legitimate legal interest or if the user has previously consented to it.
Depending on how you use our website, your personal data may be transferred:
– entities providing payment services to process payments, companies issuing credit cards, companies granting loans for the purchase of items from our store (e.g. Credit Agricole), banks based on submitted orders
– forwarding companies to deliver ordered goods, process complaints or returns purchased products
– companies providing accounting services (e.g. Comarch SA), in order to issue a sales document, e.g. a VAT invoice
– companies providing software services for sending newsletters and personalized webpush, SMS and email messages, e.g. User.com
– companies providing hosting and IT support services, e.g. Hostline.com
– companies providing services in the field of mass SMS sending, e.g. smsapi.pl, e.g. for information about the possibility of receiving the order
– companies providing services in the field of complaint cataloguing solutions, e.g. reklamator.pl
– external companies providing service services in the field of repair of watches and jewelry, e.g. to consider complaints
– entities providing opinion-forming services (e.g. Ceneo) in order to implement the “Trusted Opinions” program and similar
– a company supporting promotional campaigns and marketing campaigns
– public authorities, e.g. the police, if there are appropriate grounds for doing so
– lawyers, courts, legal representatives, in order to enforce the contract with the user
If third parties use the data within their legitimate interest, the controller is not responsible for such processing. Such processing is governed by the principles applicable to the processing of personal data of companies and individuals.
3. Personal data protection and user rights
We are committed to ensuring the security of your data. In order to protect against unauthorized access, we have put in place physical, electronic and organizational procedures to safeguard and secure the information we collect.
User data is transmitted in encrypted form. We use the SSL protocol.
In order to ensure the greatest user comfort, the wonderchrono.com website uses reCAPTCHA security, thanks to which we are sure that user behavior on our website does not bear any signs of robot behavior.
In accordance with the Personal Data Protection Regulation, we guarantee the fulfillment of all your rights, i.e. the right to access, the right to transfer them, the right to limit their processing, rectification and deletion of your data, and not to be subject to automated processing.
decision-making, including profiling, as well as the right to object to the processing of your personal data.
You have the right to lodge a complaint regarding our processing of your personal data to the supervisory authority, which is the Inspector General for Personal Data Protection (address: Inspector General for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw).
4. How long do we store your data?
After completing your order, your personal data is retained for the following reasons:
– preventing abuse and fraud
– pursuing claims in connection with the performance of the contract
– fulfillment of tax and accounting obligations arising from legal provisions
– for a maximum period of 10 years from the completion of your order
We also store your data for marketing purposes until you withdraw your consent to data processing or raise an objection.
5. Links to other websites
Our website may contain links to other websites. Once you have used such a link and leave our site and go to another one, you should be aware that we do not have any control over the site you have accessed. Therefore, we cannot be responsible for protecting your privacy and data that you provide when visiting another website.
6. Control of your data
You may choose to restrict the collection or use of your personal information in the following ways:
When you are asked to provide your data, look at the box where you can indicate that you do not want your data to be used for direct marketing purposes.
If you have previously agreed to us using your data for direct marketing purposes, you can always change your mind and write us a letter with such information, or send an e-mail to: wondechrono.com
We do not sell, distribute or lend your personal data to third parties, unless we have your consent or are obliged to do so by law.
If you believe that any data we have about you is incorrect or incomplete, please send us such information. We will immediately update any information that is incorrect.